CellTrak Blog

CellTrak Blog

Patient Communication Tips for Home Care Providers

[fa icon="calendar'] Feb 23, 2017 10:00:00 AM / posted in Communication

Every time you visit your clients, you build important physical and emotional connections with them. Now it's time to strengthen those connections by optimizing your communication skills, so you can effectively convey vital information and instructions.


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Here’s How to Shine on Your Next CMS Survey

[fa icon="calendar'] Feb 16, 2017 9:00:00 AM / posted in Compliance

Every home health agency and hospice agency that receives reimbursement from Medicare and Medicaid understands the anguish a CMS survey can cause. There’s a lot on the line; if you can’t prove you meet each of your Conditions of Participation (CoPs), you risk losing CMS certification altogether.

Fortunately, with the right strategy in place, you can not only survive the survey process, you can come out shining.


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Remote Worker Safety: 14 Tips to Protect Your Home Care Providers

[fa icon="calendar'] Feb 9, 2017 9:00:00 AM / posted in Mobile Solution, Productivity

Have you ever contemplated the risks your remote workers face when they provide home health services? In 2010, the health care and social assistance industry reported 653,900 cases of injuries and illnesses — more than any other private industry sector reported. Can your employees avoid being the next case?


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10 Myths Surrounding the Home Health Value-Based Purchasing Model

[fa icon="calendar'] Jan 26, 2017 9:00:00 AM / posted in Cost Reduction, Compliance

The Home Health Value-Based Purchasing (HHVBP) model launched as a pilot program in nine states on Jan. 1, 2016. The model, which ties payment to performance, represents a major shift in payment structure for home health agencies.


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New Home Health Conditions of Participation Rule: Are You Ready?

[fa icon="calendar'] Jan 19, 2017 2:33:28 PM / posted in Compliance

The newly updated Home Health Conditions of Participation (CoPs) rule, effective July 13, 2017, aims to strengthen patients’ rights, facilitate communication among caregivers, and improve the quality of home health services. How will these revisions affect the way your home care agency communicates and delivers services?


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10 Ways to Help Home Health Caregivers Feel Connected as an Agency Team

[fa icon="calendar'] Jan 12, 2017 9:00:00 AM / posted in Communication, Productivity

One of the biggest strengths of the home care industry is also one of its biggest challenges: mobile caregivers.


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The 21st Century Cures Act: What Home Care Agencies Need to Know

[fa icon="calendar'] Jan 5, 2017 8:45:35 AM / posted in Compliance

The 21st Century Cures Act includes sweeping changes to funding biomedical research, approving drugs and medical devices, and improving mental health. Several of these changes have direct implications for the home care industry – from major new regulations on Medicaid reimbursements to more minor tweaks to the small business insurance market and hospital readmission penalties.


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How to Succeed with EVV Under 21st Century Cures Act

[fa icon="calendar'] Dec 20, 2016 10:32:25 AM / posted in Electronic Visit Verification, Compliance

In an industry that has been challenged with many uncertainties, Congress approved the 21st Century Cures Act in early December. The bill passed strongly in both the Senate (94 to 5) and the House of Representatives (392 to 26), and President Obama signed the bill on December 13, 2016.


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Preventing Fraud from Crumbling the Future of Home Health Care

[fa icon="calendar'] Dec 13, 2016 7:27:09 AM / posted in Compliance

As we look back on some of the key stories of 2016 for home care agencies, one leaps out repeatedly: fraud.


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How Technology Cares for Caregivers

[fa icon="calendar'] Dec 6, 2016 8:31:45 AM / posted in Electronic Visit Verification, Mobile Solution, Cost Reduction, Communication

Your caregivers will feel cared for when you implement a Mobile Care Delivery Management solution. Why? Because in a typical caregiver’s day, actually providing care consumes only a sliver of time. The majority of time is spent checking the schedule, navigating to destinations, reviewing the care plan, verifying visits, and reporting mileage and activities that were completed.


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