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Care Delivery Management Software

Oversee staff performance, optimize care outcomes, and improve business results

Care delivery management software

CellTrak software enables patient-centric care in the most cost-effective places: homes and communities.

With powerful functionality that's easy to implement and easy to use, everyone involved in the coordination, delivery, and management of care gains the tools and insights they need to work more efficiently and deliver care more effectively

This complete Care Delivery Management solution – which includes our expert implementation and support services – delivers sustainable, measurable value over the long term.

  • Boost productivity
  • Increase compliance
  • Reduce cost
  • Enhance communication
  • Improve care quality

A complete solution for care and service delivery

Our comprehensive software-as-a-service solution includes multiple components that work together to ensure agency office staff, field staff, and payers are fully equipped to provide efficient, effective care services.

CellTrak Mobile Apps enable caregivers to easily share and access critical patient and visit information.CellTrak Mobile Apps enable caregivers to easily share and access critical patient and visit information.

We offer three role-based apps – TimeManager, VisitManager, and CareManager – so agencies can choose the right solution for each caregiver.

  • Electronic Visit Verification for reliable proof of visit
  • Real-time, secure schedules, care plans, and client data
  • Automated submission of point-of-care documentation
  • Electronic time/mileage tracking and shortest route calculations
  • Secure communication between caregivers and the home office

> Learn about our mobile applications

 

 

Comply with EVV mandates

Comply with Electronic Visit Verification (EVV) mandates

EVV is included with each of our mobile apps and ensures agencies can efficiently verify visits and meet government and payer requirements.

  • Reliable, accurate, GPS-enabled proof of visit
  • Electronic capture of time-in and time-out data
  • Option to add a second level of verification with Near-Field Communication (NFC) fobs, client signature, or secure photos
  • IVR telephony available for a cost-effective EVV alternate option

> Learn how we support mandated EVV

The CellTrak Care Team Portal enables the extended care team to manage care in real-time.The CellTrak Care Team Portal enables the extended care team to manage care in real-time.

We provide the care team with a single, secure location to access up to-date clinical and service information and communicate with field staff.

  • Multi-disciplinary patient data, including data transferred from the EHR and other point-of-care documentation, such as forms, photos, assessments, notes, vitals, and services delivered
  • Real-time change-in-condition alerts and patient trend/vital signs tracking
  • Option to provide portal access to the extended care team and other parties, including physicians, families, and guardians

 

The CellTrak Operations Team Portal enables agencies to monitor caregivers and optimize the delivery of services.

We provide the operations team – including care coordinators, office staff, operations staff, schedulers, supervisors, and management – with tools to oversee what is happening in the field, manage client visit documentation and verification, and maximize efficiency.

  • At-a-glance dashboard provides visibility and accountability into field force management
  • Real-time alerts for missed visits, late starts, and clinical updates notify office staff of potential issues
  • Maps show real-time field staff and client locations for visibility and safety
  • Automated end-of-shift, end-of-day, and end-of-month workflows enhance productivity

The CellTrak Operations Team Portal enables agencies to monitor caregivers and optimize the delivery of services.

IVR Visit VerificationIVR Visit Verification provides a cost-effective option for caregiver proof of visit.

We provide an Electronic Visit Verification (EVV) alternative that’s ideal for caregivers without smart devices, part-time staff, and volunteers.

  • Accurate capture of time-in and time-out data
  • Data readily available for wage and hour audits

The CellTrak HealthLink interface integrates CellTrak software with back-office systems to ensure data flows quickly and accurately.The CellTrak HealthLink interface integrates CellTrak software with back-office systems to ensure data flows quickly and accurately.

We keep you connected behind the scenes – moving client information and schedules from your back-office systems to devices, and point-of-care documentation from devices to your back-office systems.

  • Bi-directional, real-time updates of schedules, care plans, client data, and point-of-care documentation
  • Integrates with systems from 20 leading HIT vendors, including EHRs, mandated EVV vendors, payroll systems, and payer systems

> Learn more about our partners

"Using the CellTrak solution has made connecting field staff with patients easier. We gained a new understanding of where people are and what they’re doing. This has helped us provide the right care at the right time."

- Sharon Goodwin, Senior Vice President of Home and Community Care, VON Canada

Ready to learn more?

Talk with a representative about how CellTrak’s Care Delivery Management solution can integrate with your agency or network.

Contact us