Effective communication is always important in the home care industry. But when it comes to remote workers, who likely spend a lot of time in the homes of clients but very little time in the office, a solid communication plan becomes essential.
Faced with the challenges of delivering care in homes and communities, it’s easy to let communication suffer, making caregivers feel isolated and disconnected. Through the integration of technology, people, and processes, the automatic flow of information and secure communication between the office and the field improves caregiver job satisfaction and outcomes.