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CellTrak Mobile Device Management Service

Let CellTrak Provide Your Mobile Phones so You Can Focus on Care 

The use of mobile technology in home and community care is increasing at an exponential rate. With the expanding number of devices and operating systems available, organizations face new and complex challenges managing the set up and support for mobile devices. Because mobile devices are the critical link between your caregivers and your office, and affect both care and your bottom line, the details of managing them well are critical to your success.

Often, the organization’s already stretched-thin IT team is made responsible for mobile device management. Not only does IT have to develop new policies around mobile devices that affect your day-to-day care delivery, IT has to be able to quickly respond rapidly to events in the field ranging from password requests to device issues to device replacement.

You’re focused on providing care to your clients. Let CellTrak worry about your mobile technology device management.

When you outsource device management to CellTrak, your IT department can stay focused on other matters and you can be confident that your caregivers are getting support from experts on the use of mobile devices in home and community care.

 CellTrak’s Mobile Device Management Service includes:

  • Working with you to create mobile policies for your organization that incorporate best practices for all devices, whether you supply them to caregivers or you implement a Bring Your Own Device (BYOD) option
  • Consultation on device selection
  • Initial and ongoing set up of devices you supply to your caregivers, including installation of mobile device management software and the CellTrak mobile apps that you use
  • End-user device support
  • Device and CellTrak mobile app password control
  • Processing of device replacements