Solutions
CellTrak eliminates inefficient, error-prone paper-based reporting processes, and provides automated patient specific care plans and visit records. Combined with GPS mileage monitoring and automated visit verification CellTrak automates workflow, improves compliance, reduces costs and helps you improve outcomes at the point of care.
Importantly CellTrak enables you to derive value from your current technology investments in back office and clinical systems along with other automation solutions in the home including interactive voice response systems (IVR), hardware based enhanced location monitoring systems and other web portal visit confirmation systems.
In business since 2006 CellTrak has worked with the industry to develop integrated out-of-the-box solutions that support homecare, hospice, community care and private duty markets.
Configurable and customizable to your needs CellTrak solutions include:
Mobile Application for your homecare staff
CellTrak provides an easy to use integrated mobile application that runs on GPS enabled devices across any carrier network to help homecare aides, nurses, therapists, chaplains and the entire office staff collaborate and deliver improved care in the home. Smart Phones, Tablets, Pads, and low cost handsets…as long as it is GPS enabled and approved by CellTrak it can be used on the device.
Click here to view compatible devices.
Visit Manager Portal for your office staff
Comprehensive rules based portal is available for your staff, offices and corporate headquarters users to access real time visits, manage your staff and to insure visit has been verified. Easy to use and integrated with clinical systems the CellTrak Visit Manager portal helps you manage your visits real-time.
Integration with clinical, scheduling, billing and payroll systems to reduce costs and speed reimbursements via the payer networks.
Working with all leading industry solutions CellTrak has developed a homecare messaging architecture that allows information to flow seamlessly between your back-office system, your local offices and the homecare aides enabling improved efficient and reduced administration time for your office staff.
Outcome Based eCare Solution
Enables Care Team Collaboration for the entire circle of care. Solution includes initial patient assessments, patient reassessments and discharge assessments, from the point of care for any home care agency. These assessments are then available to other care givers associated with the patient’s care so that in real-time, any of them can see the results of these assessments and make changes to the service plan provided to the patient. With this technology patient plans of care can be changed just as quickly as they gather the results. Previously these assessments were paper based and were only available to a single care giving individual until the results were turned in, then manually entered into a clinical system.
Jeanette Dove, VP of Clinical Quality Management at Bristol Hospice noted that “Compliance is a key with the new CMS rules out next year. The CellTrak solution supports our visit scheduling and documentation compliance.”
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After making sure our staff had ‘bought in’ to this new technology, our next goal was to balance payroll accuracy with fairness towards paying all our staff properly” said Mr. David MacDougall, Controller at Northwood Homecare Limited. "The accuracy and consistent data that CellTrak provides allows us to better manage our finances."
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"We have successfully completed user testing with extremely positive feedback from our nurses" said Sue Pearl-Agar, Vice-President. The pilot phase is underway during which nurses are engaged in shaping the application that can adapt to their nursing practice. ParaMed has embraced evidence-based practice for many years however "this step forward transforms nursing practice and establishes a new foundation, further enhancing the best possible client outcomes" says Cheryl Reid-Haughian, Director Professional Practice.
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Mark Heaney, President and Chief Executive Officer of Addus HealthCare, added, "We look forward to the benefits this new telephony solution will provide, particularly its ability to reduce the time spent on back office functions such as payroll and mileage reimbursements. Additionally, the improved communications with our homecare aides afforded by this solution will also help facilitate continued integration of our home & community and home health businesses."
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Clinical Supervisor Katie Blackmon at Gaston Hospice, added, "The aides love CellTrak! Our job satisfaction has increased due to the ease of work, and reducing trips to the office to turn in paperwork. There are also fewer errors when documenting electronically at the point of care”.
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Rheta Fanizza, Senior VP of Operations for Saint Elizabeth Health Care was attracted to the two-way information flow that CellTrak provides. "Besides improving workflow in the field, CellTrak also enables management to remotely confirm visits, and monitor and track data on different service aspects to ensure optimal service and care are occurring." She adds, "The data collected will aid in future service planning and program implementation while the speed at which information is shared is an added benefit."
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According to Capital Hospice President and CEO Malene Davis, CellTrak "improved accuracy in recording mileage, reducing our mileage reimbursements by 29 percent and saving us hundreds of thousands of dollars. We also have cut administrative data review and processing time by 89 percent. We now know where our staff is at all times, which is vital to keeping them safe. And, being able to export the visit directly into our clinical, billing and payroll system is a 'green' solution conserving natural resources. All of these benefits are very important to us."
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Solving challenges in Homecare:
CellTrak™ solves the 4 major problems facing home healthcare agencies in Real-Time.
Visit Compliance - 90% of Home Healthcare agencies track employee VISIT COMPLIANCE by the employee subjectively recording their attendance.
Data Collection and error Reporting (EMR) – 90% of Home Healthcare Nurses, Aides and Therapist record their visit attendance, document patient records and visit notes by pen and paper. With an average full time employee producing 25 visits records a week, a mountain of data has to be transcribed and entered into scheduling, billing and payroll systems manually. Resulting in reduced patient care time, increased labor and office expenses, data errors and inaccurate or delayed billing.
Mileage & Time Reimbursements – 90% of Home Healthcare Nurses, Aides and Therapist are expected to honestly report their mileage and time traveled per visit. Resulting in the natural rounding of miles and time traveled per visit and the occasional padding.
Scheduling Communication – 90% of Home Healthcare Agencies communicate schedules to their staff via paper, phone or pager. Resulting in missed or duplicated paperwork, lost patient revenue, and potentially poor service.
Value of CellTrak Solutions:
- Increased compliance and productivity with reduced operations costs
- Paperless/automated timecards and visit records
- Automated mileage management and travel time
- Health care visit record compliance of 100%
- Knowledge of where your field staff are located
White Papers and Case Studies
Click here to download the pdf White Paper - Risk Management for Health Care Workers
Click here to download the pdf White Paper - Safer Home Health Care
Click here to download the pdf Improving Outcomes at the Point of Care
Click here to See a day in the life of a homecare agency using CellTrak.
Click here to download the pdf Hospice Provider Increases Productivity and Improves Patient Care with CellTrak and BlackBerry
Click here to download the pdf Smart-Systems Improve Efficiencies and the Delivery of Home, Hospice and Community Care.
Click here to download the pdf Outcome Based eCare Solutions.
Click here to download the pdf Day in the Life of a Homecare Agency.
Click here to download the pdf See the StarTrak solution success at WeCare using CellTrak.
Click here to download the pdf Community Hospice of Texas case study.
Click here to download the pdf Paramed case study.
Click here to download the pdf Cooperative Home Care Associates case study.
