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Value

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You'll receive real value across your organization with CellTrak's mobile health care solution.

 

From caregivers to clinical directors, and from operations to the C-suite, CellTrak enables you to operate more efficiently and respond more quickly while still following best practices and achieving compliance. With CellTrak, you'll see a meaningful difference in the results you achieve. 

 

 

ceoCEO

As CEO, you know that building a healthy home care business requires excellence in terms of both the quality of care delivered and efficiency of delivery. CellTrak’s industrial-strength solution provides your organization with easy-to-use technology that does both. With CellTrak you will improve financial results by saving hard and soft costs, improve outcomes and reduce risk by making service delivery reliable and compliance easy, and make your organization a better place to work by providing workers with what they need to focus on, patients, not paperwork.

  • Be confident that care is being delivered as expected via mobile visit verification (MVV), real-time alerts for late visit starts and other exceptions, and required documentation at the point of care while decreasing both costs and risk.
  • Enable all caregivers, including professional staff, paraprofessional staff, and volunteers to focus on delivering care and to spend less time doing paperwork with mobile apps that run on iOS, Android and Blackberry 10 devices. You can even implement a secure, cost-effective, Bring Your Own Device (BYOD) program.
  • Gain efficiency and improve morale via mobile apps and portals that connect the field and the office in real-time and make communication easy.
  • Improve your bottom line by reducing mileage costs (29% average reduction).
  • Reduce administrative costs and errors by automating and streamlining workflow (administrative time savings are typically greater than 15%).
  • Improve the productivity of your field organization and increase your daily census (a 13% increase in this example) without needing to add staff.
  • Be a more attractive place to work by reducing the burden of paperwork in the field and the office, facilitating field-to-office communication, and improving safety for caregivers in the field.
  • Increase accountability and continuously improve your business with management reports that clearly identify service delivery strengths and weaknesses overall, by group or even by person.
  • Enjoy the peace of mind that comes with reduced compliance risk, and the costs of audits, with automated visit documentation. 
 

cfoCFO

As CFO, the buck stops with you. You know the pressure of maintaining a healthy bottom line without compromising care quality. Reduced payments from payers, increased competition, and adjusting to pay-for-performance all require you to improve efficiency even as they limit the funds available to you to invest in making changes. Automation can help if it quickly makes enough of a real difference to be worth the cost and effort of a change. CellTrak’s solution delivers a fast “hard dollar” return via cost savings and improved productivity while limiting your financial risk via a Software-as-a-Service approach. Our multiple pricing models reduce upfront costs and enable you to choose the payment option that best fits with your business model. When you’re ready to roll, our experienced implementation team gets your team up and running quickly so you can start building ROI.

  • Realize hard dollar savings quickly by reducing mileage costs (29% average reduction, 26% average reduction versus self-reported mileage).
  • Enable all caregivers, including professional staff, paraprofessional staff and volunteers to focus on delivering care and to spend less time doing paperwork with mobile apps that run on iOS, Android and Blackberry 10 devices. You can even implement a secure, cost-effective, Bring Your Own Device (BYOD) program.
  • Reduce administrative costs and errors by automating and streamlining workflow (administrative time savings are typically greater than 15%, including savings in scheduling and payroll processing due to automation).
  • Improve the predictability of revenue while gaining efficiency via portals that deliver real-time alerts. With this on-the-spot visibility, operations staff can respond rapidly to events in the field and shift resources to reduce the financial and customer satisfaction risks associated with missed visits (reduced to almost 0% in this example).
  • Reduce costs even further by eliminating the manual distribution and collection of schedules, forms, assessments, and other documents.
  • Improve the productivity of your field organization and increase your daily census (a 13% increase in this example) without needing to add staff.
  • Increase accountability and continuously improve your business with management reports that clearly identify service delivery strengths and weaknesses overall, by group, and even by person.
  • Enjoy low total cost of ownership, financial predictability, and no capital investment with a Software-as-a-Service offering.  

cooCOO

As COO, you know that the right solution can make your field and office operations more effective and efficient. What’s “right” for your organization really has to fit your business, your processes, and your people – and reliably deliver top-notch performance day-after-day. For more than ten years, CellTrak’s complete field-and-office solution has delivered results for organizations with fewer than 10 caregivers to over 10,000. More than just a mobile app, it improves operations by putting the information caregivers need at their fingertips, providing a real-time, high-visibility connection between the field and the office, and seamlessly automating paperwork to streamline operations, save costs and reduce errors. And, the operational home care experts in CellTrak’s experienced services team will bring you best practices for field and office workflow, help you get get up and running quickly, and stick with you to optimize results over time.

  • Gain visibility into where field staff are at any time via GPS to improve the efficiency of resource shifts in response to events and field worker safety.
  • Provide second-level visit confirmation with optional Near Field Communications (NFC).
  • Use automation to account for all of each caregiver’s time, including office visits and unscheduled activities, and use that data to improve operating efficiency.
  • Reduce administrative costs and errors by automating and streamlining workflow (administrative time savings are typically greater than 15%, including savings in scheduling and payroll processing due to automation).
  • Improve the predictability of revenue while gaining efficiency via portals that deliver real-time alerts. With this on-the-spot visibility, operations staff can respond rapidly to events in the field and shift resources to reduce the financial and customer satisfaction risks associated with missed visits (reduced to almost 0% in this example). Be confident that care is being delivered as expected via electronic visit verification, real-time alerts for late visit starts and other exceptions, and required documentation at the point of care while decreasing both costs and risk.
  • Get the results you want with a proven implementation process – learned from rollouts at over 4,000 locations – that starts with your specific business goals and incorporates the best practices in the field to configure applications and alerts, and track adoption, in ways that give you the best odds of success.
  • Enable all caregivers, including professional staff, paraprofessional staff, and volunteers, to focus on delivering care and to spend less time doing paperwork with mobile apps that run on iOS, Android, and Blackberry 10 devices. You can even implement a secure, cost-effective, Bring Your Own Device program.
  • Go far beyond the “time and attendance” of basic EVV and limited mobile apps with patient information, schedules, care plans, forms, assessments and surveys, sophisticated mileage rules and workflow, and more; all easily available in field-tested ways on native applications designed for your caregivers’ mobile devices.
  • Realize the care, business and morale benefits in the details of a solution that is used to deliver almost one million visits per week, including the ability to:
    • See upcoming, as well as current day, schedules
    • Get on-screen notifications of schedule changes
    • Do scheduled, unscheduled and shared care visits
    • Look up patient info by name, not number, and also nearby points of interest (such as pharmacies)
    • Designate care plan activities as required or optional
    • Send HIPAA secure messages and photos
    • Require client satisfaction and other questions before a visit can be closed
    • Store visit data when out of cellular coverage and automatically upload it later
  • Reduce costs even further by eliminating the manual distribution and collection of schedules, forms, assessments and other documents.
  • Improve the productivity of your field organization and increase your caregiver visits (a 13% increase in this example) without needing to add staff.
  • Increase accountability and continuously improve your business with management reports that clearly identify service delivery strengths and weaknesses overall, by group, and even by person.

clinicalDirectorsClinical Directors

As Clinical Director, providing your clients with care that improves outcomes is your number one priority. To do that, you need to make care delivery both reliable and responsive while also attracting and retaining outstanding people within the constraints of your budget and current resources. Your challenge is made greater because you must do those things in a variety of settings via a distributed workforce. CellTrak can make the difference for you. It puts the patient's schedule and care plan information into the hands of everyone in the field, facilitates care coordination, care plan compliance and communication, reduces the administrative burden, and improves both field worker safety and job satisfaction.

  • Get the results you want with a proven implementation process that starts with your specific care delivery goals and incorporates best practices in the field and the office – learned from rollouts at over 4,000 locations to configure applications and alerts, and track adoption, in ways that give you the best odds of success.
  • Enable all caregivers, including professional staff, paraprofessional staff, and volunteers, to focus on delivering care and improving patient engagement via mobile apps that run on iOS, Android and Blackberry 10 devices. You can even implement a secure, cost-effective, Bring Your Own Device (BYOD) program.
  • Be confident that care is being delivered as expected via electronic visit verification, real-time alerts for late visit starts and other exceptions, and required documentation at the point of care, while decreasing both costs and risk.
  • Go far beyond the “time and attendance” of basic EVV and limited mobile apps with patient information, schedules, care plans, forms, assessments and surveys, sophisticated mileage rules and workflow, and more. All easily available in field-tested ways on native applications designed for caregiver’s mobile devices.
  • Realize the care, business and morale benefits in the details of a solution that is used to deliver almost one million visits per week, including the ability to:
    • See upcoming, as well as current day, schedules
    • Get on-screen notifications of schedule changes
    • Do scheduled, unscheduled and shared care visits
    • Look up patient info by name, not number, and also nearby points of interest (such as pharmacies)
    • Designate care plan activities as required or optional
    • Send HIPPAA secure messages and photos
    • Require client satisfaction and other questions before a visit can be closed
    • Store visit data when out of cellular coverage and automatically upload it later
  • Improve efficiency and morale via mobile apps and portals that connect the field and the office in real-time and make communication easy.
  • Gain visibility into where field staff are at any time via GPS to improve the efficiency of resource shifts in response to events and field worker safety.
  • Provide second-level visit confirmation with optional Near Field Communications (NFC).
  • Use automation to account for all of each caregiver’s time, including office visits and unscheduled activities, and use that data to improve operating efficiency.
  • Improve the productivity of your field organization and increase your daily census (a 13% increase in this example) without needing to add staff.
  • Be a more attractive place to work by reducing the burden of paperwork in the field and the office, facilitating field-to-office communication, and improving safety for caregivers in the field.
  • Increase accountability and continuously improve care delivery with management reports that clearly identify service delivery strengths and weaknesses overall, by group, and even by person.

qualityAndRiskQuality & Risk

As the executive responsible for managing quality and mitigating risk, you know the challenges of ensuring reliable performance in a complex, highly regulated environment. CellTrak’s solution provides a strong foundation for managing the quality and risks of care and service delivery by equipping field and office personnel with the information they need to do their jobs well, providing you with the ability to establish many types of delivery and documentation requirements, automating the collection and storage of data, and including reports that enable you to monitor and improve performance over time. 

  • Be confident that care is being delivered as expected via electronic visit verification, real-time alerts for late visit starts and other exceptions, and required documentation at the point of care while decreasing both costs and risk.
  • Reduce the risks of errors by automating and streamlining field-to-office workflow.
  • Decrease the financial and customer satisfaction risks associated with missed visits (reduced to almost 0% in this example).
  • Reduce the risks and costs associated with the manual distribution and collection of schedules, forms, assessments, and other documents.
  • Be ready for audits, and reduce the costs and risks of them, with automated visit documentation.
  • Gain visibility into where field staff are at any time via GPS, thus improving the ability to shift resources efficiently in response to events and field worker safety.
  • Provide second-level visit confirmation with optional Near Field Communications (NFC).
  • Use automation to account for all of each caregiver’s time, including office visits and unscheduled activities.
  • Increase accountability and continuously improve compliance with management reports that clearly identify service delivery strengths and weaknesses overall, by group, and even by person.
  • Reduce security and data storage risks with a well-tested Software-as-a-Service approach used throughout the home care industry.

ITIT

As an IT professional, you want to ensure that the technology your organization uses meets your business needs, is highly reliable, and delivers a high return on investment when the total costs of ownership are considered. You know that the capabilities of the technology matter – as does your organization’s ability to adopt the technology and to realize value from it over time. CellTrak’s complete, market-leading Software-as-a-Service solution gives you all of that – and it helps you to realize an even higher return on your administrative and clinical systems. CellTrak’s solution has a track record of greater than 99% uptime and, of course, it meets the industry’s stringent standards for data security.

  • Enable all caregivers, including professional staff, paraprofessional staff, and volunteers to focus on delivering care and to spend less time doing paperwork with native mobile apps that run on iOS, Android and Blackberry 10 devices. You can even implement a secure, cost-effective, Bring Your Own Device (BYOD) program.
  • Work with the home health mobile solution category leader and appreciate the built-in technical advantages, including native apps with a consistent user experience across platforms, store and forward capabilities for visits in areas with low cellular coverage, the ability to wipe data from phones remotely, and more.  
  • Enjoy low total cost of ownership, financial predictability and no capital investment with a Software-as-a-Service offering. 
  • Deploy technology that directly contributes to the bottom line by reducing mileage costs (29% average reduction, 26% average reduction versus self-reported mileage) and administrative costs (administrative time savings are typically greater than 15%, including savings in scheduling and payroll processing due to automation).
  • Reduce costs further by eliminating the need for separate apps for photo capture and/or for secure messaging between caregivers, office personnel, care coordinators, and even supervising physicians.
  • Enable increased accountability and continual improvement of your business with management reports that clearly identify service delivery strengths and weaknesses overall, by group, and even by person.
  • Be confident in a successful implementation with a proven, CellTrak-led process that minimizes the demands on your time, starts with your organization’s business goals, and incorporates best practices in the field and the office – learned from rollouts at over 4,000 locations to configure applications and alerts, and track adoption, all in ways that give you the best odds of success.
  • Achieve interoperability between the mobile solution and your back office systems, including the EMR, with a well-documented open interface that is proven with systems from more than 20 companies and is configured and tested by CellTrak.
  • Have increased flexibility in the future during system transitions, acquisitions, and mergers because of that interoperability.
  • Rest assured that you’re complying with HIPAA regulations for data transfer and storage and that service discontinuity and disaster recovery plans are in place.
  • Know that, 24x365, a technical support team that has worked with organizations from 10 to over 10,000 caregivers is only an email or phone call away.