CellTrak is a team of highly focused and passionate healthcare and technology experts who have invested years solving the problem of delivering health care and related services in homes and community care settings by a distributed workforce. Since its founding and first client use of the solution in 2006 CellTrak has delivered a complete, integrated software-as-a-service solution that facilitates care delivery and real-time field force management; automates data collection; and provides information for business and care optimization to agencies who no longer want to work with self-reported information and paper processes. This includes apps for all types of caregivers that run on the leading mobile devices; portals for efficient, coordinated care delivery by a distributed workforce; interfaces to EHRs and back office systems; and services to support adoption and optimization. During this period, the team has developed the company name into a brand that is respected, appreciated and has become the industry standard. CellTrak’s solution solves major problems for the home health care, hospice and community care segments in the US, Canada and the UK.
The Technical Support Representative is responsible for investigation and resolution of customer inquiries in an expedient and efficient manner. This individual must be a strategic thinker and work well in a team setting. This is a full-time opportunity Monday-Friday with varying shifts between the hours of 6:30 am to 6:00 pm. Other hours are required. S/he is responsible for:
To Apply: Reliable candidate with excellent communication and interpersonal skills are encouraged to submit their resume and salary requirements to: email@example.com
CellTrak Technologies, Inc.
1051 Perimeter Drive, Suite 1000
Schaumburg, IL 60173
CellTrak is an equal opportunity employer.