“Do the right thing at the right time for the patient.”
When Deborah Wesley joined Addison County Home Health & Hospice, the agency was moving off paper and adopting new technology to automate work and document care. As the new VP for Clinical Services, she could have taken an incremental approach to improvement. Instead, she chose transformation, building on a track record of turning around broken, unprofitable operations.
By never wavering from the goal of delivering great care for the patient, the difficult decisions needed to transform processes became clear throughout the organization.
View this webinar replay to hear 3 essential drivers of care delivery transformation.