Research in Motion® Provides a Client Case Study on the Advantages of using CellTrak in Home Health Care

Feb 16, 2009 5:03:09 AM

Chicago--(BUSINESS WIRE) --February 16, 2009- CellTrak Technologies partnership with Research in Motion® (RIM) has had a positive impact on business processes for one of their mutual clients, ParaMed. By running the CellTrak mobile application on BlackBerry® devices, clients gain immediate access to all the pertinent patient info immediately after each visit. Clients are eliminating paper and manual processes for field staff and office administrators.

The CellTrak application has been created to improve almost every aspect of a care worker’s visit to a patient. For example, scheduling has been automated and improved. Appointments no longer have to be scheduled by phone calls and faxes. Now, without all the calling, a care worker accepts a schedule change through the application sent from the scheduling system. Using the CellTrak application, a care worker indicates when they are leaving their home and logs in and out when they’ve arrived and left a patient’s home. They can also complete their visit notes on the BlackBerry Device. Patient information is transmitted back to the office in real time versus waiting on the paperwork to be turned in. GPS is also playing a significant role in managing mileage driven, proving visits took place, and in reducing overall operating expenses. All visit times are now automated and accurate due to elimination of self reported paper forms.

Clients taking advantage of this partnership are improving compliance and productivity while reducing expenses.

The Results:

  • Less paperwork and fewer errors while processing visit information
  • Streamlined payroll and accurate expense processing
  • Proactive management of home care service due to timely access of visit information

To review or print a PDF of the RIM case study click here:

For additional BlackBerry customer success stories and information, visit


HEALTHCAREfirst has been providing software and services exclusively to the Home Care and Hospice industries since 1992. We are 100% dedicated to providing cutting edge technologies that improve business functions to Home Care and Hospice agencies across the country. HEALTHCAREfirst's mission is to provide our clients with the tools necessary to focus on what they do best; which is provide patient care. We will handle the burden of keeping up with technology in this dynamic environment while you focus on your patients. For more information, please visit HealthCareFirst at

Topics: CellTrak News

Get the latest CellTrak News