The demand for home caregivers continues to grow, as do the challenges of recruiting and retaining staff. In this episode, Sydney Axelrod from the Home Care Aide Council and I discuss key findings from their recent Home Care Industry Assessment. We explore the challenges caregivers face, the impact on agencies, and actions agencies can take to find workers and reduce turnover.
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Home Care Aide Industry Assessment: The Home Care Aide Foundation conducted an assessment of the Massachusetts home care aide workforce throughout 2016 and 2017. This project included both a survey of home care agencies and a survey of home care aides employed by these agencies.
Three Ways Home Care Agencies Can Improve Staff Satisfaction and Retention: Get an in-depth look at how home care companies can leverage tech-based solutions to improve worker safety, manage time efficiently and better communicate with employees.
Improving Home Care Aide Satisfaction and Retention Using Technology: Addus HomeCare shares what has worked to retain direct care workers in their organization.
How to Decrease Caregiver Churn Rates: Here are three proven ways
Graceworks at Home: Graceworks at Home, a non-profit offering residential and personal services to older adults in Ohio, Indiana, and Kentucky, uses CellTrak to improve efficiency and productivity, increasing employee retention by 20%.
Bio of Kristi Harris, CellTrak VP Customer Success: As VP of Customer Success for CellTrak, Kristi Harris is responsible for ensuring our clients have a positive return on their investment and a great experience working with us. Kristi brings nearly 20 years of developing and managing teams responsible for software implementation, account management, training, and product support for various software companies in the health care industry. She has worked with hundreds of hospitals across the US to use software, data, and analytics to improve their business.
Bio of Sydney Axelrod, Foundation Manager, Home Care Aide Council: Supports the enhancement of quality of care throughout the home care industry by focusing on the advancement of the home care aide workforce. Sydney implements best practice initiatives and evidence-based training curricula of the non-profit arm of the Home Care Aid Council of Massachusetts.
Guest: Kimberly Skehan, Director of Regulatory and Quality Consulting, Simione Healthcare Consultants
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