Self-directed care services, often referred to as consumer-directed services. is a philosophy and practice that provides members with the right and ability to assess their own needs, determine how and by whom those needs are met, and evaluate the quality of the services they receive. A trend that’s growing, this gives people and families of all ages including children, older adults and people with disabilities, the ability to hire family, friends, or neighbors to provide some, or all of the services they might need, such as meal preparation or personal care, as a part of their long term care.
With the Electronic Visit Verification mandate from the 21st Century Cures Act (see Celltrak+EVV), CellTrak empowers those who choose to use self-directed care to be compliant with new federal government standards with easy to use technology. In order for agencies to be compliant, their EVV system must verify the:
Through CellTrak’s applications on mobile (Android and iOS) and Interactive Voice Recognition (IVR), meeting these requirements is easier than ever before and allows caregivers to focus on providing care.