It’s often said that the key to success for modern organizations is to find the optimum marriage of people, processes and technology. That’s certainly true for home health care organizations these days. With pressure rising on all sides to reduce costs and improve margins, agencies must find the right balance on that three-legged stool.
While the field and operations teams form the backbone of a health care delivery organization, IT is the nerve center.
Our previous post, “When Margins are Tight, Should You Cut Costs or Invest?”, looked at some of the ways mobile health care technology can provide efficiencies and cost savings.
But merely having an application that runs on mobile devices isn’t enough. If that mobile “solution” doesn’t integrate effectively with your IT systems, it can become expensive “shelfware” – costly and under-utilized.
You need to find a care delivery management solution that works for – and with – your existing IT infrastructure.
When your IT staff thinks about implementing and supporting a mobile health delivery system, they must consider:
IT and Operations leaders know it’s not just the technology that matters – it’s equally important that your people and organization can easily adopt that technology. If it’s difficult to learn or use, or if it won’t play well with existing workflows and processes, it’s no solution at all.
Learn more about key technology considerations in “How to Choose a Mobile Health Care and Services Delivery Solution.”