In short, if an agency doesn’t use EVV, payments may be delayed or even reduced. With already-tight operating margins, home care agencies can’t afford any delays in reimbursements.
While that is certainly a good reason to invest in EVV technology, it’s just one among many. Frankly, one could argue that many other reasons should come before it. After all, receiving payment for care provided is the last step in the care-delivery cycle.
So how else can this technology provide added value to your agency?
Beyond compliance with proof-of-visit regulations, agencies face many challenges that EVV technology can help to address. We call those challenges the “Four Cs” – compliance, cost, care and communication.
As the care-delivery model moves from the traditional institutional setting to become in-home and community-based, the entire business model shifts. Now, home health care agencies provide care through a wide-spread, decentralized, mobile workforce. These organizations must be able to optimize delivery, increase client satisfaction, and communicate rapidly and securely.
If your agency can’t meet these requirements, it will be hard-pressed to contain costs, receive client referrals, renew contracts and win new business. Similarly, if you choose an EVV solution based primarily on its ability to check a box “we were here,” it will do little more to improve your organization’s bottom line than sticking with an outdated paper-based approach.
Any technology investment involves a series of choices:
When evaluating EVV technologies, there are five main options. This white paper provides an overview of them all. It covers not only the ability to verify visits, but considers other relevant factors which can help your agency realize value in the office and at the point-of-care. Read it to learn how a strong electronic visit verification solution can help you:
Armed with this knowledge, you will be better prepared to go beyond simple proof of visit to optimize health care and services delivery.