EVV Compliance
New 2024 EVV Requirements Impact Providers
Agencies who provide Medicaid-funded home and community-based services must meet all state requirements for Electronic Visit Verification (EVV) compliance in each unique state where they operate. EVV implementation is ongoing across the country, and both personal care and home health providers are impacted. Many providers can expect changes to their EVV state requirements, which can be driven by factors such as incremental claims monitoring, changes in payers, modified billing policies, updated data requirements, or new state aggregator contracts.
Medicaid homecare providers can expect 35-40% of states to update EVV compliance requirements in 2024.
Click on your state for an overview of EVV compliance requirements.
Alabama | Model: Open
CellTrak meets the unique EVV requirements of all payors in this state.
EVV Aggregator: [multiple] HHAeXchange (PCS) & Therap (ADMH) & TBD (HHC)
To learn more about EVV implementation in your state, contact us at evvinfo@celltrak.com.
Currently Required: Personal Care & Home Health
CellTrak is EVV Certified in Alabama
Alaska | Model: Open
CellTrak meets the unique EVV requirements of all payors in this state.
EVV Aggregator: Therap
To learn more about EVV implementation in your state, contact us at evvinfo@celltrak.com.
Currently Required: Personal Care & Home Health
CellTrak is EVV Certified in Alaska
Arizona | Model: Open
CellTrak meets the unique EVV requirements of all payors in this state.
EVV Aggregator: Sandata
To learn more about EVV implementation in your state, contact us at evvinfo@celltrak.com.
Currently Required: Personal Care & Home Health
CellTrak is EVV Certified in Arizona
Arkansas | Model: Open
CellTrak meets the unique EVV requirements of all payors in this state.
EVV Aggregator: [multiple] First Data & HHAeXchange & Carebridge
To learn more about EVV implementation in your state, contact us at evvinfo@celltrak.com.
Currently Required: Personal Care
2024: Home Health
CellTrak is EVV Certified in Arkansas
California | Model: Open
CellTrak meets the unique EVV requirements of all payors in this state.
EVV Aggregator: Sandata
To learn more about EVV implementation in your state, contact us at evvinfo@celltrak.com.
Currently Required: Personal Care & Home Health
CellTrak is EVV Certified in California
Colorado | Model: Open
CellTrak meets the unique EVV requirements of all payors in this state.
EVV Aggregator: Sandata
To learn more about EVV implementation in your state, contact us at evvinfo@celltrak.com.
Currently Required: Personal Care & Home Health
CellTrak is EVV Certified in Colorado
Connecticut | Model: Mixed
CellTrak is an EVV-compliant solution which will collect and share data according to mandated requirements.
EVV Aggregator: Sandata
To learn more about EVV implementation in your state, contact us at evvinfo@celltrak.com.
Currently Required: Personal Care & Home Health
CellTrak is EVV Certified in Connecticut
Delaware | Model: Open
CellTrak meets the unique EVV requirements of all payors in this state.
EVV Aggregator: Sandata
To learn more about EVV implementation in your state, contact us at evvinfo@celltrak.com.
Currently Required: Personal Care & Home Health
CellTrak is EVV Certified in Deleware
Florida | Model: Open
CellTrak meets the unique EVV requirements of all payors in this state.
EVV Aggregators [multiple]: HHAeXchange & Netsmart & Coastal Care
To learn more about EVV implementation in your state, contact us at evvinfo@celltrak.com.
Currently Required: Personal Care & Home Health
CellTrak is EVV Certified in Florida
Georgia | Model: Open
CellTrak meets the unique EVV requirements of all payors in this state.
EVV Aggregator: Netsmart
To learn more about EVV implementation in your state, contact us at evvinfo@celltrak.com.
Currently Required: Personal Care
2024: Home Health
CellTrak is EVV Certified in Georgia
Hawaii | Model: Open
CellTrak meets the unique EVV requirements of all payors in this state.
EVV Aggregator: Sandata
To learn more about EVV implementation in your state, contact us at evvinfo@celltrak.com.
Currently Required: Personal Care & Home Health
CellTrak is EVV Certified in Hawaii
Idaho | Model: Open
CellTrak meets the unique EVV requirements of all payors in this state.
EVV Aggregator: Sandata
To learn more about EVV implementation in your state, contact us at evvinfo@celltrak.com.
Currently Required: Personal Care & Home Health
CellTrak is EVV Certified in Idaho
Illinois | Model: Open
CellTrak meets the unique EVV requirements of all payors in this state.
EVV Aggregators: [multiple] HHAeXchange & Sandata
To learn more about EVV implementation in your state, contact us at evvinfo@celltrak.com.
Currently Required: Personal Care & Home Health
CellTrak is EVV Certified in Illinois
Indiana | Model: Open
CellTrak meets the unique EVV requirements of all payors in this state.
EVV Aggregator: Sandata
To learn more about EVV implementation in your state, contact us at evvinfo@celltrak.com.
Currently Required: Personal Care & Home Health
CellTrak is EVV Certified in Indiana
Iowa | Model: Open
CellTrak meets the unique EVV requirements of all payors in this state.
EVV Aggregator: Carebridge
To learn more about EVV implementation in your state, contact us at evvinfo@celltrak.com.
Currently Required: Personal Care & Home Health
CellTrak is EVV Certified in Iowa
Kansas | Model: Moving Open
CellTrak is an EVV-compliant solution which will collect and share data according to mandated requirements.
EVV Vendor: First Data
To learn more about EVV implementation in your state, contact us at evvinfo@celltrak.com.
Currently Required: Personal Care & Home Health
Kentucky | Model: Open
CellTrak meets the unique EVV requirements of all payors in this state.
EVV Aggregator: [multiple] Netsmart (PCS) & Therap (HHC)
To learn more about EVV implementation in your state, contact us at evvinfo@celltrak.com.
Currently Required: Personal Care & Home Health
CellTrak is EVV Certified in Kentucky
Louisiana | Model: Open
CellTrak is an EVV-compliant solution which will collect and share data according to mandated requirements.
EVV Aggregator: N/A. Monitor by Upload/Audit LaSRS
To learn more about EVV implementation in your state, contact us at evvinfo@celltrak.com.
Currently Required: Personal Care & Home Health
Maine | Model: Open
CellTrak meets the unique EVV requirements of all payors in this state.
EVV Aggregator: Sandata
To learn more about EVV implementation in your state, contact us at evvinfo@celltrak.com.
Currently Required: Personal Care & Home Health
CellTrak is EVV Certified in Maine
Maryland | Model: Closed
Along with many other industry leaders, CellTrak is an advocate of open standards for EVV.
CellTrak will continue to monitor any updates to Maryland’s current model.
Closed Vendor: FEI Systems & Therap
Contact us with questions at evvinfo@celltrak.com.
Currently Required: Personal Care
2024: Home Health
Massachusetts | Model: Open
CellTrak is an EVV-compliant solution which will collect and share data according to mandated requirements.
EVV Aggregator: Sandata
To learn more about EVV implementation in your state, contact us at evvinfo@celltrak.com.
Pending Implementation: Personal Care & Home Health
Michigan | Model: Open
CellTrak is an EVV-compliant solution which will collect and share data according to mandated requirements.
EVV Aggregator: HHAeXchange
To learn more about EVV implementation in your state, contact us at evvinfo@celltrak.com.
Pending Implementation: Personal Care & Home Health
Minnesota | Model: Open
CellTrak meets the unique EVV requirements of all payors in this state.
EVV Aggregator: HHAeXchange
To learn more about EVV implementation in your state, contact us at evvinfo@celltrak.com.
Currently Required: Personal Care & Home Health
CellTrak is EVV Certified in Minnesota
Mississippi | Model: Moving Open
CellTrak meets the unique EVV requirements of all payors in this state.
EVV Aggregator: HHAeXchange (subcontract to FEI Systems)
To learn more about EVV implementation in your state, contact us at evvinfo@celltrak.com.
Currently Required: Personal Care & Home Health
CellTrak is EVV Certified in Mississippi
Missouri | Model: Open
CellTrak meets the unique EVV requirements of all payors in this state.
EVV Aggregator: Sandata
To learn more about EVV implementation in your state, contact us at evvinfo@celltrak.com.
Currently Required: Personal Care & Home Health
CellTrak is EVV Certified in Missouri
Montana | Model: Open
CellTrak meets the unique EVV requirements of all payors in this state.
EVV Aggregator: Netsmart
To learn more about EVV implementation in your state, contact us at evvinfo@celltrak.com.
Currently Required: Personal Care & Home Health
CellTrak is EVV Certified in Montana
Nebraska | Model: Open
CellTrak meets the unique EVV requirements of all payors in this state.
EVV Aggregator: Netsmart
To learn more about EVV implementation in your state, contact us at evvinfo@celltrak.com.
Currently Required: Personal Care & Home Health
CellTrak is EVV Certified in Nebraska
Nevada | Model: Open
CellTrak meets the unique EVV requirements of all payors in this state.
EVV Aggregator: Sandata.
To learn more about EVV implementation in your state, contact us at evvinfo@celltrak.com.
Currently Required: Personal Care & Home Health
CellTrak is EVV Certified in Nevada
New Hampshire | Model: Open
CellTrak is an EVV-compliant solution which will collect and share data according to mandated requirements.
EVV Aggregator: First Data
To learn more about EVV implementation in your state, contact us at evvinfo@celltrak.com.
Pending Implementation: Personal Care & Home Health
New Jersey | Model: Open
CellTrak meets the unique EVV requirements of all payors in this state.
EVV Aggregators: [multiple] HHAeXchange & Carebridge.
To learn more about EVV implementation in your state, contact us at evvinfo@celltrak.com.
Currently Required: Personal Care & Home Health
CellTrak is EVV Certified in New Jersey
New Mexico | Model: Closed
Along with many other industry leaders, CellTrak is an advocate of open standards for EVV.
CellTrak will continue to monitor any updates to New Mexico’s current model.
Closed Vendor: First Data
Contact us with questions at evvinfo@celltrak.com.
Currently Required: Personal Care & Home Health
New York | Model: Open
CellTrak meets the unique EVV requirements of all payors in this state.
EVV Aggregator: [multiple] eMedNY & HHAeXchange.
To learn more about EVV implementation in your state, contact us at evvinfo@celltrak.com.
Currently Required: Personal Care & Home Health
CellTrak is EVV Certified in New York
North Carolina | Model: Open
CellTrak meets the unique EVV requirements of all payors in this state.
EVV Aggregators: [multiple] Sandata & HHAeXchange & Carebridge.
To learn more about EVV implementation in your state, contact us at evvinfo@celltrak.com.
Currently Required: Personal Care & Home Health
CellTrak is EVV Certified in North Carolina
North Dakota | Model: Open
CellTrak meets the unique EVV requirements of all payors in this state.
EVV Aggregator: Sandata
To learn more about EVV implementation in your state, contact us at evvinfo@celltrak.com.
Currently Required: Personal Care & Home Health
CellTrak is EVV Certified in North Dakota
Ohio | Model: Open
CellTrak meets the unique EVV requirements of all payors in this state.
EVV Aggregator: Sandata
To learn more about EVV implementation in your state, contact us at evvinfo@celltrak.com.
Currently Required: Personal Care & Home Health
CellTrak is EVV Certified in Ohio
Oklahoma | Model: Open
CellTrak is an EVV-compliant solution which will collect and share data according to mandated requirements.
EVV Aggregator: First Data
To learn more about EVV implementation in your state, contact us at evvinfo@celltrak.com.
Currently Required: Personal Care & Home Health
Oregon | Model: Open
CellTrak is an EVV-compliant solution which will collect and share data according to mandated requirements.
EVV Aggregator: [multiple] Report Submission (OHA) & eXPRS upload (ODDS)
To learn more about EVV implementation in your state, contact us at evvinfo@celltrak.com.
Currently Required: Personal Care & Home Health
Pennsylvania | Model: Open
CellTrak meets the unique EVV requirements of all payors in this state.
EVV Aggregator: [multiple] Sandata & HHAeXchange & Netsmart
To learn more about EVV implementation in your state, contact us at evvinfo@celltrak.com.
Currently Required: Personal Care & Home Health
CellTrak is EVV Certified in Pennsylvania
Rhode Island | Model: Open
CellTrak meets the unique EVV requirements of all payors in this state.
EVV Aggregator: Sandata
To learn more about EVV implementation in your state, contact us at evvinfo@celltrak.com.
Currently Required: Personal Care & Home Health
CellTrak is EVV Certified in Rhode Island
South Carolina | Model: Closed
Along with many other industry leaders, CellTrak is an advocate of open standards for EVV.
CellTrak will continue to monitor any updates to South Carolina’s current model.
Closed Vendor: First Data
Contact us with questions at evvinfo@celltrak.com.
Currently Required: Personal Care
2024: Home Health
South Dakota | Model: Open
CellTrak is an EVV-compliant solution which will collect and share data according to mandated requirements.
EVV Aggregator: Therap
To learn more about EVV implementation in your state, contact us at evvinfo@celltrak.com.
Currently Required: Personal Care & Home Health
Tennessee | Model: Mixed
CellTrak is an EVV-compliant solution which will collect and share data according to mandated requirements.
EVV Aggregator: [multiple] Sandata & Carebridge & Therap
To learn more about EVV implementation in your state, contact us at evvinfo@celltrak.com.
Currently Required: Personal Care & Home Health
CellTrak is EVV Certified in Tennessee for Open Waivers
Texas | Model: Open
CellTrak is an EVV-compliant solution which will collect and share data according to mandated requirements.
EVV Aggregator: [multiple] TMHP & HHAeXchange
To learn more about EVV implementation in your state, contact us at evvinfo@celltrak.com.
Currently Required: Personal Care & Home Health
Utah | Model: Open
CellTrak meets the unique EVV requirements of all payors in this state.
EVV Aggregator: N/A. Monitor by Upload/Audit.
To learn more about EVV implementation in your state, contact us at evvinfo@celltrak.com.
Currently Required: Personal Care & Home Health
CellTrak is EVV Certified in Utah
Vermont | Model: Open
CellTrak meets the unique EVV requirements of all payors in this state.
EVV Aggregator: Sandata
To learn more about EVV implementation in your state, contact us at evvinfo@celltrak.com.
Currently Required: Personal Care & Home Health
CellTrak is EVV Certified in Vermont
Virginia | Model: Open
CellTrak meets the unique EVV requirements of all payors in this state.
EVV Aggregator: [multiple] Netsmart (Anthem) & 837 File (State)
To learn more about EVV implementation in your state, contact us at evvinfo@celltrak.com.
Currently Required: Personal Care & Home Health
CellTrak is EVV Certified in Virginia
Washington | Model: Open
CellTrak is an EVV-compliant solution which will collect and share data according to mandated requirements.
EVV Aggregator: Provider One
To learn more about EVV implementation in your state, contact us at evvinfo@celltrak.com.
Currently Required: Personal Care & Home Health
West Virginia | Model: Open
CellTrak meets the unique EVV requirements of all payors in this state.
EVV Aggregator: HHAeXchange
To learn more about EVV implementation in your state, contact us at evvinfo@celltrak.com.
Currently Required: Personal Care & Home Health
CellTrak is EVV Certified in West Virginia
Wisconsin | Model: Open
CellTrak meets the unique EVV requirements of all payors in this state.
EVV Aggregator: Sandata
To learn more about EVV implementation in your state, contact us at evvinfo@celltrak.com.
Currently Required: Personal Care & Home Health
CellTrak is EVV Certified in Wisconsin
Wyoming | Model: Open
CellTrak meets the unique EVV requirements of all payors in this state.
EVV Aggregator: Carebridge
To learn more about EVV implementation in your state, contact us at evvinfo@celltrak.com.
Currently Required: Personal Care & Home Health
CellTrak is EVV Certified in Wyoming
Washington D.C. | Model: Open
CellTrak meets the unique EVV requirements of all payors in this state.
EVV Aggregator: Sandata
To learn more about EVV implementation in your state, contact us at evvinfo@celltrak.com.
Currently Required: Personal Care & Home Health
CellTrak is EVV Certified in Washington D.C.
LEGEND:
- No Expected Changes to EVV Requirements
- Updated EVV Requirements or Claims Montoring Expected 2024
- New Personal Care or Home Health EVV Implementation in 2024
EVV implementation varies by state. Each state sets unique guidelines for providers- such as timeline for EVV rollout and impacted services - and determines criteria for compliance monitoring. Nearly all states allow providers to choose the EVV solution that works best for them.
Medicaid home health and personal care providers can minimize EVV disruption with one key decision: selecting a single method to comply. Approximately one quarter of states have changed their EVV model or aggregator over the course of implementation. Twenty percent of states operate more than one aggregator. In this evolving environment, agencies will need to react to changes in state policy and requirements without disrupting their workflow.
CellTrak EVV meets all state requirements
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CellTrak EVV collects correct, compliant visit data at the point of care
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CellTrak EVVLink relays visit information in real-time to state and MCO payers who require it
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Agencies that operate in more than one state or bill to multiple payers rely on CellTrak for a single EVV solution that meets the unique requirements of each payer
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CellTrak EVV works with your existing EMR
CellTrak EVVLink already interfaces with state and MCO aggregators
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CellTrak EVV is vendor neutral and works with any aggregator
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CellTrak EVVLink operates 44 Aggregator interfaces, connected to 400+ payers
CellTrak is your resource for EVV compliance
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CellTrak policy experts proactively monitor state EVV implementation – including regulatory updates and changes, impacted services, key dates for soft launch and claims denial by state, payer/aggregator relationships, and billing requirements.
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The CellTrak team works closely with state and MCO aggregators, remaining constantly up to date on evolving EVV technical requirements.
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CellTrak is a member of the Partnership for Medicaid Home-Based Care, a group that advocates for providers and patients and monitors industry trends. We work closely with the PMHC team as well as Medicaid offices across the country and use leading-edge market knowledge to guide providers smoothly through EVV compliance.
Contact Us To Learn More About EVV Compliance
Talk to us about how to define a single workflow for EVV and weather those changes smoothly.